The Toyota Way to Continuous Improvement

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A lean blueprint for creating long-term sustainability the Toyota way! During Toyota’s highly publicized recalls of 2009 and 2010, the legendary carmaker’s 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota’s quality levels had decreased dramatically, while the harshest critics predicted the end of the company as we know it. For the most part, the government’s findings absolved Toyota of serious defects and accidents, and Toyota recovered rapidly—but mistakes were made, which showed that Toyota is not perfect.

In fact, there is always opportunity for improvement in every process. In his bestselling business management classic The Toyota Way, Jeffrey Liker introduced the world to the foundational principles that have made Toyota the envy of companies around the world. Now, in The Toyota Way to Continuous Improvement, Liker teams up with former Toyota production engineer James Franz to explain the underlying thinking behind continuous improvement and why any company needs a disciplined approach to process improvement in every part of the organization. Liker and Franz outline the common mistakes in thinking that limit results, and they reveal how Toyota achieves its dual objectives of improving business performance and developing its people through following Dr. W. Edwards Deming’s teachings of Plan-Do-Check-Adjust (PDCA).

Through detailed case examples in many industries, you’ll learn how to: Determine why your processes aren’t achieving anticipated results Build a sustainable lean process with a well-defined purpose Create a system that reveals problems Teach every leader and team member at every level the art of PDCA for process improvement With The Toyota Way to Continuous Improvement, you have the foundation you need to develop a vision of continuous improvement specific to your organization and plot a path to turn your vision into a measurable reality.


Section 1: The Journey to Continuous Improvement
Chapter 1: Continuous Improvement towards Excellence
Chapter 2: PDCA and Striving for Excellence
Chapter 3: How Process Improvement Can Develop Exceptional People
Chapter 4: Lean Processes Start with a Purpose
Chapter 5: Lean Out Processes or Build Lean Systems

Section 2: Case Studies of Lean Transformation Through PDCA
Chapter 6: When Organic Meets Mechanistic: Lean Overhaul and Repair of Ships
Chapter 7: An Australian Sensai Teaches a Proud Japanese Company Tricks: Bringing TPS to a Complex Equipment Manufacturer Chapter 8: Lean Iron-Ore Mining in the Pilbara Region of Western Australia
Chapter 9: Bringing Ford's Ideas at Henry Ford Health Systems Labs Through PDCA Leadership
Chapter 10: Teaching Individuals to Fly by the Numbers: Transforming Health- Care Processes
Chapter 11: Transforming How Products are Engineered at North America Automotive Supplier
Chapter 12: Going Nuclear with Lean Section 3: Making Your Vision a Reality
Chapter 13: One Time Around the Plan-Do-Check-Adjust (PDCA) Loop: A Lean Short Story at Alte Schule
Chapter 14: Sustaining, Spreading, Deepening: Continuing Turns of the PDCA Wheel
Chapter 15: Continuous Improvement as a Way of Life Index

Last Updated: Sunday, 21 January 2018 03:09